October 2010

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Here at StarbucksMelody.com we continue to travel all over the world with Starbucks.  It’s like our own Starbucks adventure.  For this blog post I owe a HUGE thank you to “Jacki,” a Canadian living temporarily in South Korea, and a regular blog reader, and, of course, a Starbucks customer.  She contacted me, wanting to share her unique experiences of Starbucks in South Korea with photos of her local store.  I am proudly showing off her store.  This Starbucks location (found in Gunpo) is a mere subway ride from Seoul.  Jacki reports that the baristas are patient and courteous despite the language barrier.

According to the most recent annual shareholders’ report, Starbucks operates (in a joint venture agreement) 288 Starbucks stores in South Korea.  Starbucks Coffee Korea opened its first store in Ewha Womans University on July 27, 1999.  There is a website for their operations here:

http://www.istarbucks.co.kr/

Also for the twitterers reading the blog, there is an official South Korea Starbucks twitter profile too: @StarbucksKorea

One of the photos below includes a picture of a canned ready-to-drink coffee cup beverage which is only available in a limited number of international markets.  I believe that the Starbucks Discoveries ready-to-drink coffee drink is available in Japan, South Korea and a few other international markets.  The Starbucks Double Shot is widely available in many countries.  Per “Jacki” Iced Coffee beverages are extremely popular in South Korea and the grocery store options are fabulous.  The photos below also show some unique differences in food offerings, and that “Classic” syrup is readily available at the condiment counter for customer use.  Notice that the menuboards seem to show pricing for only two sizes (since I can’t read Korean, I’m not totally sure about that).  Also, notice how you could travel around the world and yet still feel right at home!

This blog has had a number of articles featuring Starbucks stores outside the United States, and to go back and look at blog posts about other international markets, click here.

Enjoy your quick trip to South Korea!

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Go into a StarbucksOrder a French press of coffee. Explore the new Starbucks Digital Network.  I caught up with Adam Brotman today (10-27) to talk about the new Starbucks Digital Network, launched on Wednesday the 20th of October.  It was my first glimpse at the cool content available on the new Starbucks Digital Network.  We drank a French press of Organic Shade Grown Mexico coffee, paired it with banana bread and pumpkin bread, and talked about this new digital network inside a Starbucks.  We met up at a Starbucks close to work, at First and Walker in Seattle’s SODO neighborhood.

The new Starbucks Digital Network is available to customers only while they are inside a Starbucks and to get to it, you need to visit http://starbucks.yahoo.com.  I brought my new iPad to the meeting with Mr. Brotman and learned that “AT&T enabled-devices are self-authenticating”.   This means that if you walk into a Starbucks using an iPhone or an iPad, you will automatically connect to their digital network, bypassing the landing screen of the Starbucks Digital Network.  If you want to take advantage of the content at the Starbucks Digital Network, you’ve got to take the simple step of going to the url mentioned above.  Here it is again:  http://starbucks.yahoo.com.

I asked Mr. Brotman if there were any plans to have customer-created content on it, much like a community bulletin board at a Starbucks.  He didn’t entirely rule that out, and said that the idea behind this digital content is that much of it IS intended to be hyper-local.  By clicking on the tab which has the name of the Starbucks you’re at, you connect with the possibility of a Foursquare login, and there are all kinds of local information such as the temperature outside, and even what’s playing inside the store.

I love the idea of being able to see what song is playing. At MyStarbucksIdea.com it is a common customer request that stores add a “now playing” sign inside the stores.  Now, by quickly accessing the Starbucks Digital Network, this information is available.  Essentially the digital ventures team has launched this customer’s idea at MyStarbucksIdea.com:

What am I listening to? Get me linked…

Here’s another similar idea:

“Now Playing” widget for in-store wifi users

Since I have been at MyStarbucksIdea (since March 2008), I recall seeing numerous threads asking for more music information (about what is ‘now play’) readily available in the stores.  Please disregard the point totals.  Having been a participant at MyStarbucksIdea since its launch, I can definitely say that down votes don’t always really mean that it is a bad idea.  People vote threads up and down for lots of reasons unrelated to the merits of the idea.  The only point during the meeting where I pretty much nagged at Mr. Brotman was when it came to MyStarbucksIdea:  I wanted the link to be bigger, more obvious, and more visible to a Starbucks Digital Network user.  Oh well, we can’t have everything we want!

If you are wondering what else you might find at the Starbucks Digital Network, you’ll find all kinds of content from music to books to news to you name it.  There is an iTunes down-loadable pick.  A customer can read the Wall Street Journal, the USA Today, or the New York Times.  You can even read a book online, search for a job, or look for restaurants in your area.  The Starbucks Digital Network seems to be a pretty powerful toolbox of fun stuff to do catered right to your location.  There are even some free games for kids to play.

It looks to me like the stores could use a little more signage advertising this treasure chest of content.  The little table signs aren’t enough! Here are a few pictures from my meeting with Adam Brotman (and don’t forget that you can follow him on twitter.  It’s important to know that he IS a coffee drinker, and a Starbucks Coffee Master too! Just click here: Adam Brotman):

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I’ve been asked to feature more Starbucks stores, and so for this blog post I carefully selected a Starbucks in Seattle to write about.  I picked the “4th and Diagonal” Starbucks in the “Sodo” neighborhood of Seattle because it features a unique history and legacy despite that it has only been open for a few years.

The address to the 4th and Diagonal store is as follows:

  • 4th and Diagonal (store #14247)
  • 4115 Fourth Avenue South
  • Seattle, WA 98134
  • (206) 381-1553

The 4th and Diagonal store is located in an industrial area of Seattle, and almost sits on the edge of the “Sodo” and the “Georgetown” neighborhoods.  Both neighborhoods have historic roots in manufacturing and industry.  Not far away is the old Rainier Brewery building (no longer a functioning brewery).  The commute to Boeing, when its main operations were in Seattle, was not far from the Georgetown neighborhood.  From the photos included below, it’s easy to see that the 4th and Diagonal store even looks like it’s in an industrial neighborhood.

I picked this store to write about because of its unique store design, and perhaps the most unusual drive-thru I’ve ever seen.  Most Starbucks in Seattle do not even have drive-thrus.  This store has a very long drive-thru that goes on and on and on complete with large scale signage of coffee farmers, and beautiful Starbucks barista-themed signs.  I walked through the drive-thru and took some photos.  There is something about this drive-thru that to me feels a bit like a Disneyland ride.  The funny thing is, every time I’ve been to this store, I never see a line up of cars in the drive-thru.  I have never figured out when this store has its “rush” of customers.

I pretty much only visit this store on weekends since it really isn’t too close to either work or home.  In fact, on the weekends once in a while I will go into my office and catch up on work.  I will drop by this Starbucks for some coffee and food to take into work, despite that it is a little bit out of the way for a Starbucks run (it’s a couple of miles from work).  It’s much faster for me to stop at the Starbucks at First and Walker because it’s probably one mile closer, and has its own convenient parking lot (unlike most stores in the downtown core of Seattle).

When Fourth and Diagonal was brand new, it was in fact planned as a very early prototype of what is now known as the “concept stores” such as First and Pike, University Village, and 15th Avenue Coffee and Tea.  The design at Fourth and Diagonal broke away from all of the typical 1990s era stores.  It was one of the first stores to get a big community table with wood reclaimed from a fallen tree.  This store was one of the very first to ever see a double-sided round center condiment area.  This store got wall art that thematically worked in harmony with its neighborhood.  One of the photos on the wall is of an old brick building and one can see the street sign “Airport Way” in the photo.  That street, “Airport Way,” isn’t too far from the store, and classic brick masonry building on the wall fits much of the architecture of the Georgetown neighborhood of Seattle, which is relatively close to this store.

Fourth and Diagonal opened June of 2008 (I think) but its impact continues.  Sometimes when I see newer store remodels that are now in the style of a “repurposed” look, I see hints of this store’s influence in the new designs.  For example, when Starbucks remodeled the Pier 55 store in Seattle, it used reclaimed logs from the Seattle piers, following in the footsteps of the reclaimed wood look of Fourth and Diagonal.

There is no argument that store design has grown, flourished, and developed over time, but this store stands as perhaps the earliest experiment and prototype of what later became the major design template for new store openings or older stores getting remodeled.  Since this store IS a prototype store, some design aspects appear to be one-time unique designs.  I hope that this store doesn’t get remodeled again for a long time to come. It’s beautiful just as it is.

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A new Starbucks ice cream is here! Starbucks has added a seasonal ice cream offering to their current line up of ice cream. It is Peppermint Mocha and it’s described as “a creamy swirl of mocha and peppermint ice creams adorned with rich dark chocolaty chunks.”  The inspiration for this ice cream comes from the Peppermint Mocha which gets a big spike in popularity every Winter season.  Starbucks says that this new seasonal flavor is available from September 2010 through March 2011.  And if you want to find out about all the Starbucks ice cream flavors, there is an official website:

Starbucksicecream.com

The official line up of Starbucks ice creams includes: Caramel Macchiato, Mocha Frappuccino, Java Chip Frappuccino, Coffee, Vanilla Bean Frappuccino, Signature Hot Chocolate, and Strawberries & Crème Frappuccino.  Farmers who supply milk and cream for Starbucks ice cream pledge not to treat their cows with rBGH.

So which one is your favorite?  I have always liked the caramel macchiato flavor best.  I just really like caramel as an ice cream flavor.

Now there is a catch to this blog post. I started writing it nearly two weeks ago, and at that time I planned to review the new Peppermint Mocha ice cream.  My plan simply was this: Buy the ice cream. Take it home. Eat. Write.

This plan did not work out.  I drove around to a couple of different QFC grocery stores and couldn’t find Peppermint Mocha. Then last night I went to a Safeway.  I couldn’t find the ice cream.  Maybe other places other than Seattle have this ice cream. ? I don’t know.  I didn’t want to write a blog post about it without having tried it, and I will edit this post if I ever get to taste it, but here we are!

The wonderful people of Edelman reached out to me and shared some free ice cream coupons to promote the Peppermint Mocha ice cream.  I am doing my FTC duty disclosure or whatever to let you know that this blog post was inspired by the Starbucks Edelman people and the coupons came from them.

I’m going to go completely off topic for a moment and recommend some of my favorite archived blog posts here at StarbucksMelody.com:

And now you are wondering, “How do I win a coupon for a free pint of ice cream?”

Here are the rules for this thread:  I have a total of six free pint of ice cream coupons and I still have some left over Flavored Via Ready Brew too.  There will be a total of 11 winners, which is really a lot! Everyone will get either a free box of Via Ready Brew or a coupon for a free pint of ice cream.  If you win, please let me know which you prefer though I cannot promise you will get just what you want.  My email address is Sbux206@StarbucksMelody.com.

Rules:

  • Leave a comment today (Sunday October 24, 2010) in any StarbucksMelody.com thread – I even suggest some archived favorites above.
  • You must “tweet this” blog post! Click the “tweet this” icon on the bottom of this thread, or share on twitter by other means (bit.ly).
  • You must comment AND tweet THIS blog post.
  • You must have an address in the United States.
  • Whether or not I have 11 winners, the contest will close by noon (Pacific Standard Time) on Sunday October 24, 2010.
  • This StarbucksMelody.com give away ends when I have 11 winners or at noon on October 24, 2010, whichever comes first.
  • Enjoy!

And I really hope that those of you who go get the ice cream will come back here and report on how you like it!  Or just tell me in the comments if you’ve tried Starbucks ice cream and what you think!

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Weekend OPEN thread: Talk about anything related to Starbucks

October 22, 2010
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I started this thread to talk about creative drink combinations at Starbucks and then decided it would be fun to do a totally open thread.  Please feel free to talk about anything Starbucks related.  If you want to talk about Flavored Via Ready Brew or favorite drinks or store experiences or anything else that is [...]

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Starbucks Sorbetto: The 2008 delicious test product that didn’t make it.(A piece of Starbucks history)

October 20, 2010
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Starbucks‘ Sorbetto is long gone. It’s never coming back. It was briefly tested in a few stores north of Seattle.  Then it moved to a widespread test in Los Angeles and Orange County.  I tried it in both places; Since I regularly travel to Orange County I had it there only a few months after [...]

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Introducing the first Starbucks with a beer and wine bar: 1600 Olive Way, Seattle

October 17, 2010
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Tomorrow is the grand re-opening of the Olive Way Starbucks located at 1600 East Olive Way, in Seattle, Washington.  The store opens at five in the morning on Monday, October 18, 2010.  Today (10-17) there was a store preview party, which I attended.  Now this was definitely a big party, with lots of partners in [...]

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Blog Action Day 2010: Ethos Water at Starbucks – Let’s make the partnership better!

October 15, 2010
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Let’s make Starbucks’ partnership with Ethos Water better.  If you read no further than this one sentence, then click here: Ethos Water: Stand firm behind this partnership And now for more detail and how this blog post came about: By some random luck, through fellow twitterer QuirkyJessi, I stumbled upon a website called “Blog Action [...]

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Featured Starbucks: Fourth and Seneca, in the heart of downtown Seattle

October 15, 2010
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It’s time to feature another Seattle Starbucks store.  Many readers tell me they like hearing about stores in my area, and so I decided to feature a store that just recently underwent a remodel, now has a Clover, and has a track record of great customer service.  It’s located in the heart of downtown Seattle [...]

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Refreshingly New: Starbucks Barista Bar Blender (2003)

October 13, 2010
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A friend sent me a little booklet produced by Starbucks showing off the “Starbucks Barista Bar Blender“. The booklet was produced in 2003, and I have to assume that back then you could purchase a blender inside a Starbucks.  I don’t personally remember being able to buy a blender at a Starbucks in that era, [...]

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