May 2011

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Two new Starbucks stores have opened up in Germany recently!  And Starbucks in Germany is definitely growing still.  Here is a little info about two new-ish stores:

(1) Starbucks Main Taunus Zentrum, Sulzbach, Hesse.  Telefon – 30 05 86 86.  Located inside Taunus Zentrum Mall.

One of the two stores is a LEED Certified store in Sulzbach, which is a suburb of Frankfurt am Main.  My understanding is that this store is a relocation of a previous store, and opened in its current location on May 4, 2011, as per a post by StarbucksDeutschland on their Facebook page.  It is the second LEED Certified Starbucks in Germany – the first LEED Starbucks store in Germany opened up July 12, 2010 in Dresden.  From the photos of this store I don’t see any signage stating that it is a LEED store, however I’ve been assured by Sebastian, who sent me the photos, that indeed this store is LEED Certified.

I’ve included lots of photos of the new Taunus Zentrum Starbucks, which features lots of reclaimed wood tables, and a community bulletin board with local bus schedules.  The “Verkehrsmittel” are the local bus schedules.  This new Starbucks also shows off our new logo too! It’s beautiful.  I really love seeing the new logo prominently displayed in new stores.  It seems like Starbucks is amping up their new store openings, so I may have a few new store articles on the blog soon.

Thank you Sebastian for sending me these pictures! They’re gorgeous (and looking at the food makes me hungry. You’ve got great looking cakes and treats in Germany).

 

(2)  Starbucks Frankfurt Airport Store at the Squaire.  Hugo-Eckner-Ring.  Frankfurt, Hessen 60549.

This Starbucks is located just outside of the Frankfurt Airport at a nearby shopping center called “The Squaire” which is actually connected to the Frankfurt Airport Train Station. There are total of four Frankfurt Airport Starbucks including this one.  This store was built in August 2010 which is why it features the pre-2011 new logo.  It’s a little unclear to me whether the store opened in August or the opening for some reason was delayed.

Enjoy the photos!

 

 

 

 

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Take a look at these really lovely cups and saucers produced by Starbucks in 2005 for the Leadership Conference.  I don’t have a lot to say about them since I don’t know the background story behind them.  On the bottom of each saucer are the words, “Made exclusively for the Starbucks North America Stores 2005 Leadership Conference.“   These six small cups (likely two or three ounce cups) and saucers are from the Ballard Goodwill in Seattle.

Each of the cups and saucers has drawings depicting the Green Apron Book “Five Ways of Being.”  The ideas listed as the five ways of being are the cornerstone to really what the brand is all about.  I absolutely think that any person who takes to heart all five of the “Five Ways of Beings” will learn and gain valuable lessons that are useful for any thing you do life: any job, any challenge can be responsibly approached by the “Five Ways of Being.”

These are the Five Ways of Being:

  • Be Welcoming – Offer everyone a sense of belonging.
  • Be Genuine – Connect, discover, respond.
  • Be Knowledgeable – Love what you do. Share it with others.
  • Be Considerate – Take care of yourself, each other and the environment.
  • Be Involved – Connect with one another, with the company, with your community.

The sixth cup and plate in this set is “Why We’re Here.”

I found these on ebay recently, and it seems like originally these came with very nice cardboard box packaging, though unfortunately, I don’t have that.

As I read through the 5 Ways of Being, I remember that I love them.  I already said above that I think these can be applied to any profession.  There are cute little cards that partners can give each other that also have the 5 Ways of Being philosophies on them.  One barista, who does read this blog, once gave me one of each of the little cards with a note written on each one.  So sweet!

Does anyone know the story or the history behind these cups and saucers? This is an open thread. Feel free to talk about anything Starbucks-related.  I have a couple more blog articles coming up that focus on stores again, but I didn’t want to do too many store reviews back to back.  I need to post the coffee tasting winners too.  However, I’ll be out of town over Memorial Day Weekend, so please don’t be surprised if this is the last blog post for one full week.  I’m overwhelmed with things to do!  The plan is that when I come back I’ll post the contest winners, another store article about a new store in Europe, and store articles from my trip.)  Feel free to browse the “categories” tab or the “archive” tab to find interesting past articles.  (I always particularly recommend the Starbucks History Lessons category.)

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This week we’re talking a little bit about your local neighborhood Starbucks stores.  A few days ago, I mentioned the Seattle store in the Wedgewood neighborhood.  Today I want to focus in on a Starbucks in Lakewood, Washington (very near Tacoma).  I rarely get down that way but on May 13, 2011, I had work-related reasons to be in the area of the Lakewood-Steilacoom Starbucks so I dropped by.  Here is the address:

Starbucks store 11156
8223 Steilacoom Boulevard
Lakewood, WA
(253) 588 0194

I arrived at about 7:30 in the morning, having scheduled plenty of time to sit at the Starbucks and check it out, and still get to my meeting on time.  I hadn’t even ordered yet, and I noticed that the store has a cozy little corner with comfy seats, so I took a photo of it:

Immediately after I took that picture, I heard a partner from behind the counter yell out, “Ma’am you can’t take pictures in the store.“  I have to admit that a part of me just chuckled inside.  I didn’t feel like I had any vested interest in whether I wrote about this store for my blog since I really was on my way to a meeting, so I was exceedingly calm when I replied, “Huh. When I have checked with partners at  the SSC that’s not what I’ve been told.”  I have no idea what the partners were thinking, but there was kind of a genuine look of surprise on all their faces.  Katie, who I later learned is the store manager, apologized for the confusion and invited me to continue taking photographs.

For those who haven’t seen it, here’s the blog post on photography inside a Starbucks store – I highly recommend it:

Clearing up confusion surrounding the Starbucks photo policy (which was changed in late 2009)

Once at the register, I ordered a tall Three Region Blend in a for-here mug and an oatmeal.  I asked the partners to pre-warm the ceramic mug:  they obliged.  As a customer, I miss seeing the ceramic mugs atop the La Marzocco getting pre-warmed from the heat of the espresso machine.  Now, pre-warming is often by request;  thankfully every partner I’ve ever met has gladly done this, and many partners automatically let the cup sit for a minute with hot water first.

My coffee and oatmeal were perfect.

I learned from store-manager-Katie that this store opened brand new on August 6, 2008.  Katie had started out as a shift supervisor at this store and had been its grand opening.  She moved around to a couple of different stores, and then ended up back at this store later as the store manager.  The store is a cafe only store, and is not a Reserve or Clover Starbucks.  She definitely sounded passionate about Starbucks and was very interested when I told her about the blog.

I didn’t take all that many pictures, though I’ve uploaded enough that you can see it’s a nice little store.  These little stores, which are still the majority of Starbucks locations, are great little breaks for people like me passing by, and can be great little community beacons for regulars who love “their Starbucks.”  By the way, Winter, who is a guy on a journey to visit every Starbucks in the world, has a nice photo of this store from a different angle than mine below: click here.

I very rarely write about Starbucks stores  in Pierce County, and I think the last time I did was when I wrote episode #2 of “My Siren 1987 – 1992,” which is the second in a  series of three blog articles about finding the 1987 to 1992 logo still in use at Starbucks stores.  (Episode #3 involves a 19-year old Starbucks store in San Francisco.)

Here are the photos from today’s visit that I took early morning May 13, 2011:

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Tonight (May 20, 2011) was the official grand re-opening party for the Madison Park Starbucks.  I was sitting at my desk on a Friday afternoon, and shortly before 3 pm I received an email from a contact person in the Starbucks PR department telling me about the party from 4 to 6 pm.  I arrived quite late, and stayed for about an hour from 5 to 6.  I tried to take a number of photos but the store was packed with people, much like the Olive Way Starbucks party was.  There was live music performed by a band called Jubilee, which was  a great pick.  I liked the music.  I guess I would describe them as soft rock.

At tonight’s party we did the traditional thing – had a big coffee tasting, and tonight it was Sumatra Tapanuli.  A delicious coffee, indeed.  I spent quite a bit of time talking to one of my all-time favorite store partners, who (unfortunately for me) was promoted from the stores to the SSC.  I’ll call her “Lisa” though that’s not her real name.  I told her that I’m working on writing a book, and in her quick wit she said, ‘So, you’re working on the Other Onward’ and we joked that the working title should be “The Other Onward.”  Lisa’s reasoning was fabulous – it’s the customer version of the Onward story.  Of course, Howard Schultz has a built in audience of 200,000 partners and 60 million customers a week.  I might be delusional to think that I’ll sell a few thousand copies, but I’m happily dreaming about the book nonetheless.

I chatted with a number of friendly partners whom I know, and took pictures.

I just want to mention a few details about this store:  This Starbucks store features reclaimed wood throughout.  The detailing of the wood is beautiful.  The edging along the bar and retail area features a “live edge” to the wood, which means that it shows off natural contours of the wood.  There is a small kid’s area too.  I like the community bulletin board area which is unusually large and includes both a chalkboard and a cork board.  There has been a tremendous amount of care taken in the details of this store.  I like the use of coffee sacks to decorate the stool-style seating in one area of the lobby.  I absolutely love the store’s Clover brewer.  Notice that Starbucks has managed to make it color-coordinate with the Mastrena espresso machine!  It’s copper!  And of course, it’s important to point out the new logo which features the “Black Label” Starbucks logo.  It’s black and not green! (I featured a Starbucks with the new green logo in the blog post here about a drive thru store in Kanazawa, Japan.)

This store is a remodel of the existing Starbucks that was there.  The Madison Park Starbucks has a long history since 1991.  At one brief point in its history, it had even been a full service restaurant style cafe Starbucks. There’s a news mention of that here in the Seattle Times.

So here are a few photos from the Madison Park grand re-opening party on May 20, 2011:

I went back to this store the very next morning because I wanted to get some photos showing off the store without it being packed with people.  I managed to arrive shortly before 7:00 am on May 21, 2011, and found the store had a small number of customers in it.  I spent about 45 minutes visiting and it really got busier  with customers during that time.  I ordered oatmeal and a Clover cup of Sumatra Tapanuli.  I spent a few minutes chatting with a friendly partner named Jesse.  I learned from him that beer and wine are offered after 2:00 p.m. Monday through Friday, and after noon on the weekends.  The bottles of wine laying flat near the Clover brewer are labeled “14 Hands.”  I don’t know anything about wine so I can’t comment if that’s a good wine or not, or anything at all about that brand of wine.

If you want to visit this Starbucks, here’s the store address:

Madison Park Starbucks
Starbucks Store 3702
4000 East Madison Avenue
Seattle, WA
206 329 3736

If you’re wondering where the first two beer and wine “Black Label” Starbucks are, they’re in Seattle, located at the Starbucks on 15th Avenue East, and also the Olive Way Starbucks.  Madison Park is number three.  The fourth beer and wine Starbucks is slated to open early next month in Portland, Oregon.

Okay, here are the photos from early morning Saturday, May 21, 2011:

 

I hope you enjoyed all the photos of this gorgeous Starbucks and you’ll tell me what you think! I heard that Starbucks carefully selected this location with some partners asking regular customers what they would think if their store turned into a store offering wine and beer.  In fact, it seems like a good fit for this neighborhood in my mind.  What do you think?

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Wedgewood, Seattle Starbucks – featuring a neighborhood store

May 21, 2011

I decided to drop by the Starbucks in the Wedgewood neighborhood in Seattle today (May 7, 2011).  The last time I wrote about this store, I didn’t actually give away the location that I was writing about:   The previous blog post was Goodbye Push Button Espresso at Starbucks:  The Simonelli has Arrived.  In that [...]

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Starbucks launches collectible city cards

May 19, 2011
http://starbucksmelody.com/wordpress/wp-content/uploads/2011/07/3-2-Chicago-Card.jpg

Starbucks city and state cards are here!  Customers have long been asking for more souvenir and city cards!  Here are a few examples from MyStarbucksIdea.com: Souvenir Location/ City Gift Cards Starbucks cards for cities And there is a larger announcement about this on the MyStarbucksIdea.com blog – Be sure to read their blog there: Keep [...]

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Starbucks ceo Howard Schultz answers customer questions

May 17, 2011

On April 21, 2011, Starbucks ceo Howard Schultz participated in a webcast where customers could send in questions, and hear and see Howard answer them.  This event was produced as part of a promotion for the book Onward.  Many Gold Card customers received an email in March this year indicating that if they pre-ordered the [...]

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New: MyStarbucksRewards now offers a free tall beverage with purchase of Reserve coffees

May 15, 2011

Sometime within the past couple of weeks (I really don’t know exactly when), My Starbucks Rewards got a little better:  You can finally get ANY free tall beverage with the purchase of a bag of the premium Reserve coffee offerings, which are only sold in one-half pound sizes. In the past, I know I was [...]

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MyStarbucksIdea: Then and now – Has anything changed?

May 13, 2011

I have been participating on MyStarbucksIdea.com since the very beginning.  I watched it go live before my very eyes at the 2008 annual meeting of Starbucks shareholders.  I watched Chris Bruzzo introduce it to the world, and Howard beaming about it.  Here we are roughly 3 years and 2 months later, and I wonder if [...]

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Starbucks in Kanazawa, Japan: A brand new drive thru store with the new logo

May 12, 2011

On March 25th this year, Starbucks opened a beautiful brand new store in Japan.  The new store has the new logo just adopted this year, and is a drive thru location.  It is the Kanazawa Okuwa Starbucks and here is the store’s contact information: 921-8045 Ishikawa Kanazawa 2-394 Okuwa From Noboru Sakamoto, I learned that [...]

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