Shared experiences: coffee tastings.
People always ask me why I like Starbucks. There really isn’t one single short, sound bite type answer. There is one piece of the experience that I particularly enjoy, and…
Veteran’s Day at Starbucks: Free Tall Brewed Coffee for Vets, Active Duty Military
This Veteran’s Day at Starbucks, all active duty military, veterans, and military spouses will enjoy a free tall cup of coffee. Go to Starbucks.com/Veterans for more information. In addition, Starbucks…
6 Tips for a Great Experience at Starbucks. (A Response).
This week, BusinessInsider.com published an article called “6 Tricks for Getting Better Service at Starbucks.” I read through that article, and decided I would write my own response. As I…
Leading the Starbucks Way by Joseph Michelli (Book Review)
Dr. Joseph Michelli is a famous author, known for the books the Starbucks Experience and his most recent book, Leading the Starbucks Way. He writes about organizational excellence, and has…
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