April 2010

Commentary: Understanding My Starbucks Rewards – The 4 most common pitfalls

April 7, 2010

We live in a time of confusing Starbucks rewards. It won’t always be this way, but for right now, it is.  Today (3-13) as I stood in line at Starbucks in Lynnwood, Washington, I saw the following exchange: Customer: “Quad venti iced white mocha latte.” Barista:  “$6.11″ (Caveat: Melody doesn’t remember the exact price). Customer: [...]

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The Starbucks building at 505 1st Avenue South

April 4, 2010

Starbucks Coffee Company owns a property on First Avenue South in Seattle, near Safeco Field and Qwest Field.  It’s a little over one acre-sized property, and on it, they built a beautiful office building.  Construction was completed in 2009 by Lease Crutcher Lewis.  Starbucks bought the property in 2006, at a time when they saw [...]

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The combo cupping: Tea and Coffee; Warmth and fun

April 4, 2010

This blog post is a mixed-bag of things. It’s a tea cupping (I don’t think I’ve ever talked about a tea cupping before, though I talk about coffee cuppings all the time.) It’s about the very limited small cooperative Rwanda Fair Trade Starbucks coffee available in the UK, Ireland, and Middle East (this is not [...]

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Orange and Valencia: Flavors we miss at Starbucks

April 3, 2010

What is “orange”? It’s a fruit with a peel with a stipple feel to it.  It’s a county and a city in California.  It’s a county and a city in Florida. It was a syrup at Starbucks, once upon a time.  It was a cupcake flavor at Starbucks, once upon a time.  It is one [...]

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Upset customer complains to @Starbucks about name/drink/face recognition technology in gold card

April 1, 2010
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I just got this email from Fanny Fettchen … she just received her special Gold Card with her name on it… When Fanny Fettchen received her shiny Starbucks Gold Card in the mail, she was thrilled.  She jumped up and down and couldn’t wait to use it.  Now she would be earning stars for free [...]

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