Today is my three-year anniversary of blogging here at StarbucksMelody.com. If you look back in the archives, you’ll see that every September 9th, I recap a little bit from the past year, and look forward to the future.
I have to say thank you to the 323,000 absolute unique visitors who visited this site over the past 12 months. If you look at raw visits (not uniques) that is 430,400 visits to this blog in the past 12 months. What’s been happening is a very slow increase in blog traffic over time. I’ve had over well half a million unique page views in the past 12 months; and over the life of this blog, this year, I hit the milestone of over 1.2 million page views. Over a million page views astounds me a bit! Overwhelmingly, site visitors are from North America, but I definitely have readers world-wide.
In the United States, the state that sends me the most visitors is California.
A look back over the past year:
Most popular article:
Interestingly, the most popular blog article seems to never change. In 2010, when I wrote, “Where are all the Clover stores?” I had absolutely no idea how common it was for people to do Google searches on terms like “Starbucks Clover locator” or “Starbucks Clovers xyz city.” Almost everyday for now more than two years, the Where are all the Clover stores? blog post gets at least 50 or 60 page views a day. Google shoots them my way. And the time spent on that page is high – about three minutes. I am under the impression that lots of people come looking for specific information about the nearest Clover brewer to them, don’t leave a comment, and then leave this site.
Most significant event of the year:
Through this blog, I had made a friend in Noboru Sakamoto. On April 17, 2012, Noboru passed away, having bravely battled cancer. He had wanted to shake Howard Schultz‘s hand before he passed away, and it never happened. He went to the Starbucks headquarters, and tried to make contact with Howard Schultz, without success. And I know that he had made a number of trips to Seattle, visiting stores, partly hoping to run into Howard. Seattle Times journalist Melissa Allison chronicled his passion: “Starbucks customer from Japan vacations in Seattle to visit as many stores as he can.”
A large number of readers sent him eCards, as he was hospitalized and not doing well starting in about December 2011, and January 2012. Thank you to all the kind readers who sent him prayers.
Earlier this year, in March, I took a trip to Boston to visit a sister, and visit Starbucks stores. That definitely was one of the highlights of the year! I had a wonderful time catching up with my niece and sister, and saw some beautiful Starbucks stores. Two stores that really stood out as exceptionally beautiful were the Garage Starbucks and Harvard Yard. If you are ever in the Boston area, go visit them. Thank you to all the partners in Boston who made that a perfect visit!
What was new and exciting in 2012:
There were some interesting new things that happened in 2012. I launched a second blog! My other blog is SeattlesBestMelody.com. The reality is that I don’t really have time to create blog content for two blogs. As a result, the Seattle’s Best Melody blog does suffer from a lack of new and regular content. I only update it once or twice a month. I think if I didn’t work 40 plus hours a week, I could have like five or six blogs. It’s not that hard to just write and write and write.
This year I was indeed quite flattered that a marketer named Rob Fuggetta (from a company called Zuberance) flew to Seattle and interviewed me for a book called Brand Advocates. If you buy that book, please use the Amazon.com widget in the right-side column of this blog! I don’t mind being a “brand advocate.” I do this because it’s fun to have this online connection with many others who enjoy Starbucks beverages, and/or their experiences, and/or enjoy the social responsibility commitment of the brand.
I definitely want to thank all the partners who make the Starbucks experience come to life in the stores. I actually started an earlier draft of this that listed tons of names of all wonderful partners who embody the Starbucks experience, and then I realized that it was an extremely long list. And I didn’t want to write a list of 50 names and then forget someone important!
I do want to give a big thank you and shout out to the team of partners at the Olive Way Starbucks. For more than a year, that store has been doing regular coffee tastings, every other Monday evening at 6:00 p.m. About a year ago, I wrote about their “Butter Coffee Tasting of Anniversary Blend” which ended up being a very popular article here! Their dedication to coffee education and passion is unparallelled. It just takes an incredible commitment to keep that up for a full year! That deserves a round of applause! Here’s my whole category of coffee tastings – I highly recommend browsing through it!
I hope to see you at the next Olive Way seminar!
Tomorrow, the 10th, is the Olive Way coffee seminar for this year’s Anniversary Blend.
The future of StarbucksMelody.com:
I’ve always joked that I’ll keep writing this blog until I run out of things to write about! I’m still enjoying creating this online gathering space, and so at least for now, I’ll still be updating this site.
What kind of articles do you like reading on here? Please feel free to weigh in on anything Starbucks-related.
Thank you for your support! Please click “like” on the blog’s Facebook page – it will make it easier for you to stay connected. My articles will show up in your Facebook stream.
Please spread the word!
~Melody
(PS: The giveaway for the Starbucks logo iPhone case has about (roughly as a I write this) 11 hours left for you to enter. Enter now or forever hold your peace! 😉 At some point next week, I’ll try to put all the entries in the hat, and announce the winners.)
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Melody what can I say but a very big thank you for your devotion to the blog and your willingness to continue to write pieces and communicate with your great community. I would love to read more about how other regions operate, more about the issues related to customer service, partner training and new products. But, in general, all your articles are of value. Kudos to you and to many more years of enjoyment!
Melody: congrats! on 3 yrs of the blog……amazing isn’t it? time really flies!
also wanted to note: apparently there are ? two of us named Denise now on here, apparently, altho only one as denise r 😉 also, honestly I don’t comment sometimes as much as I used to because whatever changed with the browser thing makes me type all my info in each time….sometimes it seems like too much or I don’t have enough to say to make it worthwhile.
also, I wish I could’ve traded my ‘green rm’ time and pics and signatures with Howard Schultz to Nob…. what a real pity.
DeniseR – Thank you!
For months and months, I’ve talked about switching this comment system to Disqus. It would be great to comment just by signing in with FB or Twitter. But this year, the person who made my blog (Kelly) sold her business. The guy she sold it to, when we talked (email) sounded like he might be charging a lot more. 🙁 I still want to change to Disqus comments which probably would solve that problem you’re talking about. I am sorry.
Melody
Congratulations on three years, Melody! You’ve managed to build a very interesting and engaging blog for caffeinated readers, like myself. I’m always struck by posts like these at how much of a journey blogging is. I don’t think any of us really know where the journey will take us, or where it will end, when we write that first post. As much as our intentions may be to change, or just add to, the lives of our readers, I’ve found it always comes back home to affect us most of all. Keep up the great work.
Happy anniversary Mel! 😀
Congratulations on your blog’s 3rd birthday, Melody! Thank you for sticking with it this long and for continuing to provide everyone with information about all things Starbucks. The numbers are impressive, but the enjoyment you have brought to so many readers is infinite. Thanks again for your time and dedication to the culture of gourmet coffee.
Thank you Rachel! I think you were one of my very earliest readers, back when this blog was truly small. Thank you for sticking with me!
Happy Blogiversary! Thank you for all you do!
Melody – thanks for three wonderful years of sharing your passion for Starbucks and the art of coffee. Your site has been in my “look at daily” tab almost since you started.
Your blog started out great and has only improved.
I, and I am sure many others, appreciate the time you devote to this labor of love.
One thing that adds to the greatness of Starbucks Melody is that you have a community of regulars who, despite some difference of opinion, get along well and respect others. IMHO, that is what differentiates a great blog from just any old blog.
Best wishes for another great year of blogging and a toast of Starbucks Anniversary Blend to you and all.
I am a newcomer and enjoying your blog and personal point of view!
Congrats on your third anniversary!
Happy Anniversary Melody!! I’ve been with you since day one…and still look forward to every post! Thanks for the past 3 years!
Yay! Many more years to come, I hope. 😀
Thanks for all you do. This blog helps keep me and my partners better informed about the customer experience and it’s nice to get different perspectives on new products and launches. I know everyone at my store appreciates you!
Thank you MagicKat!
Hi Melody. This is my first visit to your blog (I know, I know – how have I missed it??). I found it via your anniversary comment on #blogchat – and now that I know it’s here, I look forward to being a regular visitor! By the way, I love your anniversary posts – what a fantastic idea! Thank you for sharing the highlights of your year. Congratulations and best wishes for many more years of successful blogging.
Melody, congrats on your third anniversary! I am in awe of how you have been able to continually find and the write something unique every time.
I certain that you have been discouraged at times, yet you keep typing away. Thanks for sticking with it and entertaining us all.
You are a good person and that shines through in your writing. I am a better person for “knowing” you.
Here is to many more years of your blog! Cheers!
Wow, my comments above are filled with too many typos. Brain and fingers are not syncing! Exhausted, sorry, but you get the drift…………….
@Suzanne C – Thank you. I can honestly say that each and everyone of these comments in this thread is very motivating to me! There has been some angst at times, and discouraging things happen, but I still have a strong passion to keep blogging about Starbucks.
wow three years that’s great an, you have sure beat most of the other bloggers. A large percentage doesn’t make it past 6 months or a year.
Happy Blogaversary Mel!!!
Thanks you so much for what you do; sharing your knowledge and love of Starbucks!
Thanks for all your hard work lady! It is greatly appreciated! This blog is such a gift to so many of us.
Congrats on 3 years and please keep blogging! I truly appreciate all the hard work you put into this.
Congrats! Melody 🙂 and thank you for the blog!
Starbucks related comments- here goes! Of late at my local SB I have found too many customers being inconsiderate about where they plug their computers into outlets. To be fair, the store does not have enough outlets for the number of people that use their computers. However, i find it frustrating and to say the least unsafe to customers and staff. I have spoken to the SM about it and there are many issues involved with getting more outlets since the store is due at some point for a remodel. My question is perhaps two fold- how many other people have found this situation in their stores? What if any is the obligation of the store to provide one more outlets and two insure safety to customers and staff? Can staff stop the plugs from being placed in a place that might not be safe?
Happy anniversary, Melody! Thank you for producing such an enjoyable, enlightenting (and well-written, to boot!) blog! I hope there are many more years of StarbucksMelody.com to come 🙂
I love the store tour posts, since the locations out West seem much more unique than many here in the DC area. Hearing about test products is awesome, too!
WhooooHoooo! Congratz Melody…Your site is one of the first I log into each day. It’s part of my daily coffee fix. I and I think many others look to you more than Starbucks itself for what’s next & what’s going on…in the Awesome World of Starbucks.
Congratulations Melody !
@purple1: we have a huge COMPUTER table in our badly re-modeled store and 99.9% of all the people (MANY) using laptops are sitting every where EXCEPT the computer table, which of course has outlets all over the place. and yes, often cords are dragged across the floor and a hazard to anyone walking by. it goes on and on. I have seen all kinds of things that the staff does nothing about. that’s all I know.
Here’s to many more years!
Happy Anniversary! I am so happy you keep this blog up – it’s my fun morning reading while I enjoy a chai.
Cheers Melody! I said it tonight at the seminar and I’ll share it here- my tasting tonight was inspired by you 🙂 Wracking my brain trying to find a food to make our Anniversary Blend do what I wanted was making me crazy. Thanks for helping me get out of my “sweet pastry” box and find something delicious. I appreciate your knowledge, your curiosity, your passion and your heart. #threemoreyears
Congratulations on the accomplishment
Congratulations, Melody!! 😀
@MagicKat, LatteRose, Jess, Mark, Evergreen, Nathan, MCW, Mark – Thank you everyone for the props and sweet words. I think I may have missed a few names, but I really do want to say a big thank you to all. I’ve read every single comment in this thread, and appreciate everyone’s kind and motivating words. Thank you.
By the way, if you haven’t replied in this thread, I always am curious what kind of articles you like best….
Happy Blog Birthday!
Congrats on 3 great years, Melody! Your blog is on my must read list for every day. I love articles on new products, tastings, and reading about stores from all over.
http://www.youtube.com/watch?v=knp9-GY6fHE – Sorry but I just couldn’t help it……
@Denise and Purple1 – The Computer table and and laptop user problem has become one huge disaster in the making. Neither of the big computer tables at two recently remodeled stores by me ever get used. I think when people are using their laptops, they want their space. Denise- I was at the Park Ridge store this weekend and was forced to sit at the table that is handicapped accessible with my wife and daughter. Two college aged girls came in and were annoyed that we were sitting at their table! Yes…. I did say their table. Or at least that is what they thought it was supposed to be. Of course they could have chosen to sit in the extra chairs at the table, but they wanted us away from their table in the worst way. So we decided, refills everyone?
Happy 3-year, Melody! Did you celebrate with some Anniversary Blend? 😉
You should be very proud of yourself for the wonderful blog you’ve put together! Over a million viewers! Wow!
RIP, Nob, you were a very very special guy.
Thanks for this 2012 recap, Melody.
Melody,
Congrats on your anniversary!! And thank yo for opening a whole new Starbucks world for me!
Love from California!
~Allie
Chgo and Denise R thanks for weighing in on the issue of computer plugs and I would have done the same thing you did Chgo re getting refills. I guess I cannot understand why SB is not paying more attention to this problem.
@chgo: appreciate your comments and nothing strikes me as unexpected about your experience with those …?…whatever that you ran into at the P.R. store. unfortunately! and yes, big problem with the computer tables around here. Just now I was at my Rand Rd (sad) place. EVERY single person, and there were 11 at the time, who was on a pc, was at a regular (cheap, splintering )Mexican Pine “new” table. No one was at the huge computer table. and, 4 of the 11 had no sign of any purchase….and I was there awhile (with my jacket on altho it’s 88 today!). Eventually one guy came in and (no outlets left) did go up and sit at the computer table. THAT scenario is totally ‘everyday’.
@Denise – Those college girls were their with their college homework and their laptops. I left something out of the story. Two tables opened up after they got their drinks. So they put the 2 tables together. That created another problem. They blocked all access to the computer table on the Touhy side of the store by cutting off the north side of that table. I couldn’t believe that they kept rambling on that we were at that table as if we had a choice. I would have gladly switched with them, had they not been complaining the whole time like they owned the table we were sitting at.
@purple1 – I wish they would pay attention. I see so many customers come in and just give up. I hear comments like let’s go across the street to Panera or the Einsteins around the corner. This store I go to has a strong customer base. It’s popular hangout for so many locals who spend a lot of money at that store, but seating is always a gamble. This is a Clover Store that so many people like myself drive a distance for, just hoping to get a seat after the ride. There are some laptop users who do buy drinks at this store, but I don’t care if you show up at 8am or noon, they are always there. You could sit outside if you don’t mind chain smoking and a lot of dogs.
These comments about the laptop cords are very interesting to me. My local store is not too big and is not a clover store but there are many regulars that come in like clockwork. Besides the issues already mentioned what bothers me too is that I as a regular and someone that buys food and drink and I am getting no real response to my concerns. What does that say about customer service and the voice a customer has at SB.
purple1 – Your concerns are my same exact concerns.
@Chgo – That Flintstones video is cute! Thank you.
Store design comments re: plugs and tables:
This past weekend I started writing an article on store design, but didn’t get very far. Actually, at the moment, I don’t have much of anything planned in terms of blog content. I’m not sure what will pop up next here.
I don’t really understand why people wouldn’t use a big community table that is designed with outlets. I don’t really see the same things happening here with long cords drug everywhere. I sometimes wonder if it is just that there are SO many Starbucks in my area that there is less competition. There have been times when I’ve thought, there’s no seating at Pacific Place Starbucks (though that Starbucks is rarely full), so I’ll walk up to 7th & Pike (very close), or vice versa. There is also, 6th and Union, and 4th and Union. All four of those stores are Clover stores, and all 4 are within a very short walk of each other. Actually, 4th and Seneca Starbucks is also super close. But Starbucks can’t saturate every city with Starbucks. I have no idea how our city supports a store on every block just about all the way from Pioneer Square to Belltown – That is only a small exaggeration. I occasionally wonder how there are enough customers.
At Olive Way Starbucks, which does >not< have 3 other large Starbucks within a quarter of a mile, I see a little more of long cords draped all over the place, but it still seems to be well managed. And there just isn't the option of "let's go to Panera or Einsteins" – There are so few of those. I don't think there is a Panera anywhere in downtown Seattle. There are, however, a number of independent coffeehouses that could offer some competition, or even a few large Tully's that would be competition.
I need to write write write. I will try to get a store design article up soon.
I still just don't get what's wrong with using a community table? I'm confused.
@Melody – Seattle is probably saturated with so many stores that it probably isn’t much of a problem. The Chicago area is so funny in regards to the placement of Starbucks locations. They are heavily saturated in certain areas like downtown. Even the Park Ridge store you visited with Denise has another smaller store right around the corner. But there are vast areas that are dry spots. You either have 4 or 5 stores nearby, or you have nothing. Starbucks is almost nonexistent in what I see as some of the best areas of the City for new locations. Almost every Starbucks near me is in a suburb. I live close to OHare and near so many major public transportation hubs leading to Downtown, and Dunkin Donuts is everywhere. We need more locations here in Chicago. If there were more around me that weren’t licensed, maybe there would be enough space to go around to make everyone happy. Just a thought.
So nice to find you Melody. Here is to many more years to come! Thank you for sharing your experiences and for your invaluable perspective. As a partner your blog gives such insight to the customer experience and wonderful topics of conversation. I am excited to hear more from you and your followers. As we launch a new store and clover great things to come. Cheers.
@HighlandsRanch CO Barista – Welcome! Glad you like this site. Hope you’ll “like” it too so that it shows up in your FB stream when I post new articles.
http://www.facebook.com/pages/StarbucksMelody/180068562003180
I’m glad you’re enjoying the perspective – When I started the blog, I had a small list of goals of what I wanted to do with it, but honestly I did hope to try to create mostly uplifting and happy articles, and avoid more ‘shit stirring’ or sensationalized content – I can’t say that I’ve always met my goals,… and once in a while I’ve written critical and negative articles, but on the whole, I’ve tried to always see the coffee cup half full!
Thanks again! Melody
Agree with what @chgo was writing about the Chicago area Sbux locations. For me, close to home, I can’t even count how many there are in every direction within 4mi, go 10 mi and there’s a ton more. Downtown, in the heart of the “city” (the ‘loop’) there literally may be 2 Sbux within the same block! They’re everywhere! @Melody: you have to keep in mind that Chicago is a huge city compared to Seattle. Our center of the city, which IS saturated with Sbux, does not generally have the beautiful sit and stay types of stores…very few. Maybe not “very few” but there are many where one is clearly not meant to stay in…or if so, no “big comfy chairs”. I don’t know. But my computer table story from just yesterday is not atypical. ? different demographics, plus….you do have the ceo right there…….:)
Sorry I didn’t in on the “day of” but congratulations on your wonderful blog. I’ve mentioned your articles and comments to several baristas here and they all know you. Intelligent, informative blogs are what we all need more of!
(on a note related to your most popular page – if you’re still adding, the Wexford PA (100 VIP Drive) is now a Clover store.)
Looking forward to many more anniversaries for you!
@theatrenut – Thank you! yes, I am still updating the Clover page. It’s a bit overwhelming, but once every few weeks I’ll sit down and work on it for an hour, and make updates. I just need more time! Thanks for the tip. I’ll add your Wexford, PA Clover Starbucks, and I know that I need to add in the new Clover in London, England. Also, I think my list is missing quite a few locations in California.
To anyone reading this – Please let me know if I am missing a Clover store – Post here –
http://www.starbucksmelody.com/2010/06/20/where-are-all-the-starbucks-clover-stores/
It’s actually much more time efficient to work off of emails and comments than to just randomly use the Starbucks search locator looking for the Clover stores! Thank you! Im Melody @ StarbucksMelody dot com