For most partners, working on Christmas Day was just like any other day.
I promised you no new articles until the first of the year, but I never can go too long without updating this site. It’s just not my style.
I was curious about the experience partners (Starbucks calls their employees ‘partners’) were having in stores on Christmas Day. I met Howard Behar this year (a former very top Starbucks executive from 1989 – 2007, as well as author of the book It’s Not About the Coffee.) He told stories that when the Starbucks was small, he remembered running around from store to store (in Seattle) with Howard Schultz and delivering pumpkin pies as a ‘thank you’ on Christmas and Thanksgiving.
I was just curious more than anything if partners felt appreciated or recognized. Since I already subscribe to JotForm, (it’s the submit a pic widget form on this site), I tried to use their forms to do a poll. I don’t have this down to a science yet!
One thing I learned from this poll is that for most partners, Christmas was just like any other day! As I write this, 39 out of 74 partners said that working on Christmas was not a good experience. (As of 10:05 am PST on 12-26-15). Also, as I write this, for most partners, they were not recognized by their store manager and it was just like any other day.
I know that I dropped by a few Starbucks on Christmas morning. I made a point of putting a nice tip in the tip jar! Hope all of you appreciated your local baristas working on Christmas!